When we moved home from Australia, I had to leave my water kefir grains behind but found this company had them, for which I was very thankful. Recently, I accidentally mistreated those grains (many generations down the line from the original ones in 2020). Because of that, I remembered where I got the original ones and bought a new lot. I am now onto my third ferment, with many more to come over the months and years ahead. Excellent quality and robust product.
I have been looking for a low sugar alternative to all of the naturally and unnaturally sweetened drinks available in the supermarket. Recently I discovered water kefir and it ticked all the boxes.
Making it myself has been very rewarding. I purchased a big preserving jar and a heating pad and have set up my kefir corner. My favorite flavor so far is raspberry, made with 5 frozen raspberries added to the second ferment. Delicious.
I ordered both milk kefir and water kefir grains, and both arrived in poor condition. I ended up reordering from a different supplier who only charges half the price, and the new grains are significantly better.
Sorry to hear of your poor experience- as you can see from our reviews, we rarely receive negative feedback like this. We do not have any record of you contacting us for any remedy of this problem. We are always more than happy to hear from customer and address any problems. Once the product leaves us on courier we lose control of what factors the parcels are exposed to, albeit this rarely being an issue.
Clear instructions and care have quickly produced beautiful kefir water. Perfectly incubated between my fridge and tropical fish tank to maintain an even heat. 48hrs and i have a perfect brew, on to my 5th batch. Thank you so much for this delightfully fizzy gut gift.
Love making my own kefir water - exciting to chose my own flavours and it's surprisingly easy!
Very happy with the kefir grains. They are healthy and I started making water kefir immediately
Excellent results. I’m on my third ferment in less than 2 weeks. Even in the cold weather. Looking forward to my grains multiplying so I can do more at once. Thanks Symbiota.
Very easy to use
Arrived in perfect condition
Excellently quality water kefir grains
Work perfectly!
Beautiful healthy grains. Fast delivery. Thank you!
I have previously purchased from you and was greatly satisfied. Unfortunately my house sitter threw out the grains while I was away.
This current purchase I am not a happy customer. You advertise 3 tbs. I'm lucky if there anywhere near a tbs this time round.
Hi Logan. Sorry to hear your house sitter threw your grains out! It is always best to reach out to us so we can support. Please may you email us a photo of your grains strained (not in liquid) for our records so we can see info@symbiota.co.nz we can then sort this out for you. You should definitely have received 3 TBS but we can tell from the photo if something has happened in transit to them.
The provided instructions were inconsistent with the process I needed to go through. Very difficult to achieve fermentation with even the second batch of grains. Very disappointing
Loving my homemade water kefir- have made 2 batches.
I flavoured one with beetroot and açai powder and the other with blue spirulina and ginger powder- both are delicious.
Easy instructions to follow, on my fourth batch. Enjoying making lots of different flavours. Great tasting, easy to make product.
Super delicious and easy
Great product. Quick efficient service
I am now drinking my first batch, which I did half frozen cherry and half raspberry. Both are delicious and a great alternative to kombucha, which I couldn't drink any more as the tannins affected my throat. Very happy with my kefir.
Organic Water Kefir Grains
Organic Water Kefir Grains
Excellent product - easy to make very happy I purchased
My brains didn't ferment. I followed the instructions.
I have been meaning to text you since I got the grains. I have been doing water kefir for a long time and when I received the grains I was disappointed… they didn’t look healthy at all, completely the opposite, super small and with brown parts. Small grains and soft means that the culture has been struggling for awhile now.. I gave it a go.. nothing.. nothing fermented.. no bubbles.. and the fermentation of healthy grains starts the same day you put them in the water with sugar. I wouldn’t buy it again.. but I also understand that a lot of things can happen.. and if they were packed a long time ago .. well of course they would{t work.. so I would like you to send me new grains.. alive ones this time please.. or recommend me where to buy healthy ones please.. I took pictures that I would gladly share.. I also have the pictures of how the culture I used to have looked like…
Hi Yamile, I am sorry to hear your grains did not arrive in a happy state. Our grains can have a yellow/brown tint to them as we do use organic golden sugars, not bleaches white sugar. Please do email me on info@symbiota.co.nz so I can get a new lot of water kefir grains out to you. Kind regards, Amber
would use again
Water kefir is going well and I'm enjoying playing with different flavors. Thanks heaps
Great company great product. So nice to have the instructions to ensure we are doing everything correctly
Making water kefir is a lot easier than I thought. The effervescent drink is so refreshing cold. And it's good to know that it is also good for the gut too!